Dean Foster

Doing Business Globally

With the internet, it is possible for anyone to do business globally.  One of the challenges is know how to do it correctly and not offend anyone.  Understanding cultural differences can help smooth out business negotiations. Knowing the Do’s and Don’ts of business introductions is helpful. For example: When receiving a business card in Japan, it’s important to hold it with both hands. Do not put it away without reading it. Arrive on time to a business meeting in Mexico, but expect to wait. Always bow and use a soft handshake in China. In the US, you use a strong handshake.  Understand how to succeed in cross-cultural communications. I remember that we pick up a client from a Spanish speaking country because we had the engagement coverted into Spanish.

Joining us for our discussion on Doing Business Globally  is Dean Foster  who is calling in from his NY City Office.  Dean is the founder of DFA Intercultural Global Solutions; and former Worldwide Director of Berlitz Cross-Cultural; and currently Executive Strategic Consultant for Dwellworks Intercultural.   Based in New York City, Dean has played a central role in the development of the field of cross-cultural training and consulting.  Dean has worked with most major Fortune 500 companies, national governments and NGOs (the United Nations and World Trade Institutes, among others).   His work has taken him to more than 100 countries. He is the host on CNN of the nationwide “Doing Business in … ” series; a frequent guest commentator on culture, global work and social issues for CNN, CNBC, the BBC and other radio and TV shows; and has been interviewed in Newsweek, USA Today, New York Times, and elsewhere.

Dean is on the faculty of American University's Intercultural Management Institute in Washington, DC.  He is the author of “Bargaining Across Borders”
Welcome to Mastering Your Money, is Dean Foster.

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